As revenue cycle management (RCM) leaders continue to adapt to the shifting dynamics driven by the pandemic, many are still struggling to effectively manage their new work-from-home (WFH) employees. And with the current workforce shortage situation top of mind for these leaders, the need to offer remote or flexible work environments has become crucial to recruiting and retaining top talent.

The question becomes: When you’re not in an on-site environment, how do you keep tabs on your staff’s day-to-day activities and ensure they are working efficiently and producing results that drive revenue recovery?

In this white paper, you’ll learn more about the technology you need in order to gain real-time visibility into your account reps’ daily activities and improve overall productivity.