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Safe, Confident AI Adoption in Collections: What the Experts Recommend
Owing to the proliferation of artificial intelligence (AI), virtually every industry doing business throughout the world is starting to look substantially different today than it did even a year ago. It’s happening at a pace not seen since the emergence of the internet, and collections is no different. While you are undoubtedly feeling pressure to…
Read MoreCollections AI: If You Can’t Explain It, Don’t Ship It
This is the first post in our three-part blog series, Responsible AI in Collections: Privacy, Proof, and Practical Guardrails. AI didn’t erase our privacy obligations; it magnified them. As data flows across CRMs, dialers, payment portals, and analytics engines, and as AI trains on patterns it encounters, our duty is unchanged: protect the data, know…
Read MoreCloud Benefits: Why the Cloud Is More Than Just a Tech Upgrade
Cloud repatriation refers to the migration of workloads from public cloud platforms back to on-premise environments. Although this might seem like a retreat from cloud computing, the reality is far more nuanced.
Read MoreCloud Repatriation: Why It’s Not the Trend You Think It Is
Cloud repatriation refers to the migration of workloads from public cloud platforms back to on-premise environments. Although this might seem like a retreat from cloud computing, the reality is far more nuanced.
Read MorePayment Portals: The Checklist Approach
Before launching your third-party collections payment portal, review these important and necessary elements to see if your portal checks all the boxes and is ready for prime time.
Read MoreConfiguration or Customization? The Best Choice for Third-Party Collection Agencies
Configurable software is the best choice for third-party collection agencies to address industry challenges and propel their business forward.
Read MoreThe Ruling is In: CFPB Funding Is Constitutional
Our Senior Compliance Counsel, Rozanne Andersen, looks at the impact of the recent U.S. Supreme Court ruling that CFPB funding is constitutional.
Read MoreMore Secure in the Cloud? Exploring Cloud Security
Cloud security might prove a better option than securing data in your on-premises data center.
Read MoreTrends 2024: The Good, The Bad and Anyone’s Guess
Four trends should be top of mind for collection agencies in 2024.
Read MoreIn Their Own Words: Customers’ Thoughts on Katabat
Hear directly from customers, who provide real-world examples of the value of Katabat.
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