SUPPORT PORTAL
Your Connection to Our Customer Service Portals
Software Vulnerability Update (CVE-2021-44228):
Finvi is tracking a new vulnerability which affects the Java logging log4j library. Download our advisory from the Finvi Community site, or contact your Client Success Manager or log a support ticket for a copy.
Our client service portals provide you with Finvi's latest product and services resources, including:
- The latest product release notes
- A knowledge base filled with in-depth product material
- Discussion forums
- Access to log and view support issues
You must be a Finvi client to access these portals. If you don’t have a login, click the appropriate button below and register today to get started!
Finvi Community
You can visit the Finvi Community to log cases for support, collaborate with your peers and Finvi employees in discussion topics and discussion groups, and review knowledge base articles and other documentation about your current products and services.
Product Support for Artiva HCx®, Artiva HC®, Artiva RM®, FACS®, Contact Savvy® and Guaranteed Contacts®: 765 . 751 . 7200
Product Support for The Collector System®, RevQ®, ManageMed®, RPCS®, Ajility® and Finvi Payments (formerly SwervePay): 800 . 488 . 4420
Manage Increasing Delinquencies with Omnichannel Communication
RCM organizations must use RPA to help offset the use of automation by insurance providers.
Finvi Enhances Functionality of Artiva HCx with New Denial Management Suite
Finvi has enhanced its industry-leading Artiva HCx® solution with a new Denial Management Suite designed to make the denial process more efficient for revenue cycle management (RCM) departments in the healthcare industry.
Let’s Test That: Integrating Strategy Testing into Your Collections Platform
Collections and recovery organizations must embrace solutions that enable agents to develop and test different strategies from a single platform to drive the best results and improve the overall efficiency of agents and the entire organization.
