SUPPORT PORTAL
Your Connection to Our Customer Service Portals
Software Vulnerability Update (CVE-2021-44228):
Finvi is tracking a new vulnerability which affects the Java logging log4j library. Download our advisory from the Finvi Community site, or contact your Client Success Manager or log a support ticket for a copy.
Our client service portals provide you with Finvi's latest product and services resources, including:
- The latest product release notes
- A knowledge base filled with in-depth product material
- Discussion forums
- Access to log and view support issues
You must be a Finvi client to access these portals. If you don’t have a login, click the appropriate button below and register today to get started!
Finvi Community
You can visit the Finvi Community to log cases for support, collaborate with your peers and Finvi employees in discussion topics and discussion groups, and review knowledge base articles and other documentation about your current products and services.
Product Support for Artiva HCx®, Artiva HC®, Artiva RM®, FACS®, Contact Savvy® and Guaranteed Contacts®: 765 . 751 . 7200
Product Support for The Collector System®, RevQ®, ManageMed®, RPCS®, Ajility® and Finvi Payments (formerly SwervePay): 800 . 488 . 4420
If you have questions related to a charge listed on your statement payable to Finvi Payments, please call: 888 . 282 . 8200
Answering Your Questions About the CFPB Amendment to Regulation V
The CFPB announced its issuance of a final rule amending Regulation V. The final rule will prohibit the reporting of medical debt information to credit reporting agencies for inclusion on a consumer’s credit report.
ARM 2025: Technology Adoption and Regulatory Uncertainty Ahead
Technology adoption and potential regulatory changes are among the top trends in the ARM industry for 2025.
Are RCM Leaders Embracing Automation for Denial Management?
Leading health systems are starting to use automation as part of their denial management strategy. As this tool continues to show its worth, more RCM organizations will embrace the benefits of automation.
