SUPPORT PORTAL

Your Connection to Our Customer Service Portals

Software Vulnerability Update (CVE-2021-44228):

Finvi is tracking a new vulnerability which affects the Java logging log4j library. Download our advisory from the Finvi Community site, or contact your Client Success Manager or log a support ticket for a copy.

 

Our client service portals provide you with Finvi's latest product and services resources, including:

  • The latest product release notes
  • A knowledge base filled with in-depth product material
  • Discussion forums
  • Access to log and view support issues

You must be a Finvi client to access these portals. If you don’t have a login, click the appropriate button below and register today to get started!

Finvi Community

You can visit the Finvi Community to log cases for support, collaborate with your peers and Finvi employees in discussion topics and discussion groups, and review knowledge base articles and other documentation about your current products and services.

Product Support for Artiva HCx®, Artiva HC®, Artiva RM®, FACS®, Contact Savvy® and Guaranteed Contacts®: 765 . 751 . 7200

Product Support for The Collector System®, RevQ®, ManageMed®, RPCS®, Ajility® and Finvi Payments (formerly SwervePay): 800 . 488 . 4420

If you have questions related to a charge listed on your statement payable to Finvi Payments, please call: 888 . 282 . 8200

early adopters

Early Adopters: Their Importance in Software Development

Early adopters play a vital role in helping software companies bring new offerings to market.

Learn More
RPA in EHR

Increase EHR Efficiency with RPA

Organizations that rely on EHR systems for RCM can optimize their resources while enhancing their EHR investment by adding RPA.

Learn More
modern platform

Modernizing Collections: What to Look for in a New Collections Platform

Many collections agencies are still operating with outdated systems, keeping them from enjoying the benefits of modern technology. Collections agencies need a modern platform that is intentionally built to drive success.

Learn More