SUPPORT PORTAL

Your Connection to Our Customer Service Portals

Software Vulnerability Update (CVE-2021-44228):

Finvi is tracking a new vulnerability which affects the Java logging log4j library. Download our advisory from the Finvi Community site, or contact your Client Success Manager or log a support ticket for a copy.

 

Our client service portals provide you with Finvi's latest product and services resources, including:

  • The latest product release notes
  • A knowledge base filled with in-depth product material
  • Discussion forums
  • Access to log and view support issues

You must be a Finvi client to access these portals. If you don’t have a login, click the appropriate button below and register today to get started!

Finvi Community

You can visit the Finvi Community to log cases for support, collaborate with your peers and Finvi employees in discussion topics and discussion groups, and review knowledge base articles and other documentation about your current products and services.

Product Support for Artiva HCx®, Artiva HC®, Artiva RM®, FACS®, Contact Savvy® and Guaranteed Contacts®: 765 . 751 . 7200

Product Support for The Collector System®, RevQ®, ManageMed®, RPCS®, Ajility® and Finvi Payments (formerly SwervePay): 800 . 488 . 4420

If you have questions related to a charge listed on your statement payable to Finvi Payments, please call: 888 . 282 . 8200

RCM

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Four trends should be top of mind for collection agencies in 2024.

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Priorities for RCM Leaders in 2024

Organizations can’t anticipate everything facing them. But automation and technology look like the top RCM priorities for 2024.

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