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Building Automation Bots? Let a Vendor Do It

We’ve all taken on a project around the house instead of hiring a professional to do...

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RCM Technology: Helping Manage Medicaid Redetermination

It is incumbent on hospitals and healthcare organizations to help patients understand their coverage options, as...

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Frivolous Disputes and Duplicative Disputes: A Case of Reconcilable Differences

On September 29, 2023, the Consumer Financial Protection Bureau (CFPB) released a powerful announcement. It reported:...

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Automation in Healthcare: The Marriage of AI and RPA for RCM Organizations

Hospitals and healthcare systems face challenges that, to many, seem overwhelming – from the rise in...

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RCM Budget Shuffle: Shift Dollars to Technology

Stop me if you’ve heard this before – RCM organizations in the healthcare sector are facing...

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RPA and AI: Revolutionizing RCM Operations

“The two areas that are changing... are information technology and medical technology. Those are the things...

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Manage Increasing Delinquencies with Omnichannel Communication

It’s no secret that the amount of consumer debt continues to rise. Quite often, this leads...

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Let’s Test That: Integrating Strategy Testing into Your Collections Platform

“The best way to predict the future is to create it, and the best way to...

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Bot vs. Bot: Using Technology to Combat Increasing Denial Rates

Technology advances have benefited numerous industries in a multitude of ways. Most often, these technologies make...

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Bad Debt Rising

Collections and recovery organizations must brace for the incoming wave of bad debt and delinquencies. U.S....

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