Blog & Insights
ARM 3rd Party
Time to Reimagine Collections Software: Legacy Systems Hold Collections Agencies Back
November 5, 2025
Legacy systems may have gotten you this far, but are they built for what’s next? In today’s fast-moving…
ARM
ARM 1st Party
ARM 3rd Party
Cloud Benefits: Why the Cloud Is More Than Just a Tech Upgrade
October 22, 2025
Cloud repatriation refers to the migration of workloads from public cloud platforms back to on-premise environments. Although this…
ARM
ARM 1st Party
ARM 3rd Party
Cloud Repatriation: Why It’s Not the Trend You Think It Is
October 13, 2025
Cloud repatriation refers to the migration of workloads from public cloud platforms back to on-premise environments. Although this…
ARM
ARM 1st Party
ARM 3rd Party
Beyond the Firewall: Rethinking Cloud Skepticism in Debt Collections
October 7, 2025
Despite widespread cloud adoption across industries, skepticism remains strong in regulated sectors like debt collections.
ARM
ARM 3rd Party
Unmasking the Bot: What Agencies Must Know About AI-Driven Calls
September 23, 2025
AI is rapidly transforming nearly every aspect of our daily lives — from how we shop to how…
ARM
ARM 3rd Party
Navigating the Rise in Debt Collection Lawsuits: What Agencies Need to Know
September 16, 2025
Debt collection lawsuits are on the rise across the U.S. and the numbers are hard to ignore. Recent…
ARM 3rd Party
Setting the Record Straight: 10 Questions and 10 Answers About the State of the CFPB and Its Impact on the Collections Industry
February 20, 2025
It is difficult to keep track of what is happening at the CFPB. It is even more challenging…
ARM 3rd Party
Answering Your Questions About the CFPB Amendment to Regulation V
January 16, 2025
The CFPB announced its issuance of a final rule amending Regulation V. The final rule will prohibit the…
ARM 3rd Party
ARM 2025: Technology Adoption and Regulatory Uncertainty Ahead
January 8, 2025
Technology adoption and potential regulatory changes are among the top trends in the ARM industry for 2025.
ARM 3rd Party
Early Adopters: Their Importance in Software Development
December 4, 2024
Early adopters play a vital role in helping software companies bring new offerings to market.
ARM 3rd Party
Modernizing Collections: What to Look for in a New Collections Platform
November 14, 2024
Many collections agencies are still operating with outdated systems, keeping them from enjoying the benefits of modern technology.…
ARM 3rd Party
The Network Effect: Benefits to Collections Agencies
October 24, 2024
A modern collections platform that takes advantage of the network effect can improve efficiency and increase collections for…
ARM 3rd Party
Payment Portals: Electronic Payments and Card Fees – The Final Hurdle
October 9, 2024
Electronic payments and fees go hand-in-hand with your payment portal. Third-party collections agencies must understand the regulations around…
ARM
ARM 3rd Party
The Role of AI in Collections
September 18, 2024
AI is no longer a “nice to have.” It is now table stakes, and the effective use of…
ARM
ARM 3rd Party
Payment Portals: The Checklist Approach
September 4, 2024
Before launching your third-party collections payment portal, review these important and necessary elements to see if your portal…
ARM 3rd Party
In Agreement: Understanding Consumer Agreements for Payment Portals
August 7, 2024
Consumer agreements are an important part of any payment portal. They enhance transparency for the user and compliance…