Blog & Insights

ARM 3rd Party
Answering Your Questions About the CFPB Amendment to Regulation V
January 16, 2025
The CFPB announced its issuance of a final rule amending Regulation V. The final rule will prohibit the…

ARM 3rd Party
ARM 2025: Technology Adoption and Regulatory Uncertainty Ahead
January 8, 2025
Technology adoption and potential regulatory changes are among the top trends in the ARM industry for 2025.

ARM 3rd Party
Early Adopters: Their Importance in Software Development
December 4, 2024
Early adopters play a vital role in helping software companies bring new offerings to market.

ARM 3rd Party
Modernizing Collections: What to Look for in a New Collections Platform
November 14, 2024
Many collections agencies are still operating with outdated systems, keeping them from enjoying the benefits of modern technology.…

ARM 3rd Party
The Network Effect: Benefits to Collections Agencies
October 24, 2024
A modern collections platform that takes advantage of the network effect can improve efficiency and increase collections for…

ARM 3rd Party
Payment Portals: Electronic Payments and Card Fees – The Final Hurdle
October 9, 2024
Electronic payments and fees go hand-in-hand with your payment portal. Third-party collections agencies must understand the regulations around…

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ARM 3rd Party
The Role of AI in Collections
September 18, 2024
AI is no longer a “nice to have.” It is now table stakes, and the effective use of…

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ARM 3rd Party
Payment Portals: The Checklist Approach
September 4, 2024
Before launching your third-party collections payment portal, review these important and necessary elements to see if your portal…

ARM 3rd Party
In Agreement: Understanding Consumer Agreements for Payment Portals
August 7, 2024
Consumer agreements are an important part of any payment portal. They enhance transparency for the user and compliance…

ARM 1st Party
ARM 3rd Party
What to Look for in a Payment Portal
July 10, 2024
Payment portals are becoming a necessity for collections and recovery agencies. These portals can simplify the collections process,…

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ARM 3rd Party
Configuration or Customization? The Best Choice for Third-Party Collection Agencies
June 12, 2024
Configurable software is the best choice for third-party collection agencies to address industry challenges and propel their business…

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ARM 3rd Party
The Ruling is In: CFPB Funding Is Constitutional
May 20, 2024
Our Senior Compliance Counsel, Rozanne Andersen, looks at the impact of the recent U.S. Supreme Court ruling that…

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ARM 3rd Party
More Secure in the Cloud? Exploring Cloud Security
May 1, 2024
Cloud security might prove a better option than securing data in your on-premises data center.

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ARM 3rd Party
Trends 2024: The Good, The Bad and Anyone’s Guess
February 7, 2024
Four trends should be top of mind for collection agencies in 2024.

ARM 3rd Party
Frivolous Disputes and Duplicative Disputes: A Case of Reconcilable Differences
November 1, 2023
Helping third-party debt collectors understand the difference between a frivolous dispute under the FCRA and a duplicative dispute…

ARM 3rd Party
Increase Collections by Knowing Your Customers Better
May 23, 2023
With advanced segmentation, ARM organizations benefit from additional, more detailed data on not only how to profile consumers,…