ARM 3rd Party
Clarifying Misunderstandings Around Payment Fees
The Consumer Financial Protection Bureau released an Advisory Opinion to help clarify what fees third parties can and can’t collect. Finvi’s Chief Compliance Officer Rozanne Anderson discusses what this means.
Read MoreAccelerated Receivables Solutions Doubles Yield Per Account Using Finvi’s Advanced Segmentation
In his new role as Director of Business Intelligence at Accelerated Receivables Solutions (ARS), Jason Thompson quickly identified an opportunity to improve the organization’s contact prioritization. ARS needed a more effective scoring model—one that provided additional consumer data and would allow them to work from more than just a static score to enable them to…
Read MoreBetter Together: Adding Payments Into Debt Collection
In an era when organizations are struggling to retain employees and properly manage remote workers, it is critical to simplify day-to-day tasks, and not require multiple processes and platforms. Knowing this, we wanted to do what we could to improve the experience for our clients. And we found there was much more interest in an all-in-one solution. That’s why we’ve integrated our payments platform with Finvi debt collection software. The addition of the embedded Finvi Payments solution means you now have an all-in-one workflow and payments platform designed to increase collections rates and streamline operations through a combination of powerful digital engagement and payment processing tools.
Read MoreFair Debt Podcast: Reinventing the Status Quo
In this podcast with Kindred Force Media, Rozanne Andersen, Chief Compliance Officer at Finvi, talks with Lex Patterson about some of the challenges and opportunities facing ARM industry leaders today. Topics include: The brand conflict of empathy and the third-party debt collector The shifting role of the future debt collector Remaining challenges related to Reg…
Read MoreA New Chapter
In this interview with Collector Magazine, Finvi executive Dan Ward discusses the motivation behind, as well as the process involved in the company’s rebrand from Ontario Systems to Finvi. Flip to page 40 to read the full story. Disclaimer: Finvi is a technology company and provides this infographic solely for general informational and marketing…
Read MoreWhat Happened at RMAI Shouldn’t Stay at RMAI
Last week’s Receivables Management Association International (RMAI) annual conference in Las Vegas was without a doubt one of the most successful conferences I have attended in years — including those that preceded COVID. So, what exactly defines a successful conference? For me, a conference is successful if it receives an “A” in educational content and…
Read MoreOne-Stop Shop: Finvi’s Product Suite Helps National Enterprise Systems Improve Agent Productivity by 30%
A Finvi client of over 16 years, NES, a leading agency in the ARM industry since 1987, uses Finvi solutions to streamline its contact management, payments and workflow processes. By leveraging Finvi’s all-in-one platform, NES can now create automated, event-driven workflow that frees agents’ time to focus on connecting with consumers and contributing to the…
Read MoreDebt Collection Software — Your Questions Answered
ARM organizations must be ready to communicate effectively with consumers to convince them to turn their tax refunds into debt collection.
Read MoreWilliams & Fudge, Inc. Sees 32% Right-Party Contact Rate Improvement with Finvi’s xAI Solution
Looking to expand from student loan recovery and early intervention and into more types of third-party accounts receivable management, Williams & Fudge, Inc. realized they needed to develop new strategies to collect on these different types of purchased debt. They needed a way to not only score consumers’ propensity to pay, but also to better…
Read MoreAgency Sees 5x Increase in Collections Within 60 Days of Incorporating Ontario Systems’ New Pairity® AI in Its Workflow
Collection agency AmSher was working a client portfolio with nearly half the accounts unscored. The agency had no good way to segment these accounts so its team could maximize their efforts and collect more revenue. Everything changed with Pairity, Finvi’s AI offering. Once Pairity was injected into AmSher’s workflow, the team could adjust their scoring…
Read More