Blog & Insights
Williams & Fudge, Inc. Sees 32% Right-Party Contact Rate Improvement with Finvi’s xAI Solution
Looking to expand from student loan recovery and early intervention and into more types of third-party accounts receivable management, Williams & Fudge, Inc. realized they needed to develop new strategies to collect on these different types of purchased debt. They needed a way to not only score consumers’ propensity to pay, but also to better segment consumers by likelihood of making contact.
Through Finvi’s xAI solution, Williams & Fudge, Inc. experienced an increase in contact rates, allowing their reps to devote more time to working the right accounts at the best times for the consumers. The result was over $1.4 million in revenue generated with the addition of this new line of business.