ARM 3rd Party
Fair Debt Podcast: Reinventing the Status Quo
In this podcast with Kindred Force Media, Rozanne Andersen, Chief Compliance Officer at Finvi, talks with Lex Patterson about some of the challenges and opportunities facing ARM industry leaders today. Topics include: The brand conflict of empathy and the third-party debt collector The shifting role of the future debt collector Remaining challenges related to Reg…
Read MoreA New Chapter
In this interview with Collector Magazine, Finvi executive Dan Ward discusses the motivation behind, as well as the process involved in the company’s rebrand from Ontario Systems to Finvi. Flip to page 40 to read the full story. Disclaimer: Finvi is a technology company and provides this infographic solely for general informational and marketing…
Read MoreWhat Happened at RMAI Shouldn’t Stay at RMAI
Last week’s Receivables Management Association International (RMAI) annual conference in Las Vegas was without a doubt one of the most successful conferences I have attended in years — including those that preceded COVID. So, what exactly defines a successful conference? For me, a conference is successful if it receives an “A” in educational content and…
Read MoreOne-Stop Shop: Finvi’s Product Suite Helps National Enterprise Systems Improve Agent Productivity by 30%
A Finvi client of over 16 years, NES, a leading agency in the ARM industry since 1987, uses Finvi solutions to streamline its contact management, payments and workflow processes. By leveraging Finvi’s all-in-one platform, NES can now create automated, event-driven workflow that frees agents’ time to focus on connecting with consumers and contributing to the…
Read MoreDebt Collection Software — Your Questions Answered
ARM organizations must be ready to communicate effectively with consumers to convince them to turn their tax refunds into debt collection.
Read MoreWilliams & Fudge, Inc. Sees 32% Right-Party Contact Rate Improvement with Finvi’s xAI Solution
Looking to expand from student loan recovery and early intervention and into more types of third-party accounts receivable management, Williams & Fudge, Inc. realized they needed to develop new strategies to collect on these different types of purchased debt. They needed a way to not only score consumers’ propensity to pay, but also to better…
Read MoreAgency Sees 5x Increase in Collections Within 60 Days of Incorporating Ontario Systems’ New Pairity® AI in Its Workflow
Collection agency AmSher was working a client portfolio with nearly half the accounts unscored. The agency had no good way to segment these accounts so its team could maximize their efforts and collect more revenue. Everything changed with Pairity, Finvi’s AI offering. Once Pairity was injected into AmSher’s workflow, the team could adjust their scoring…
Read MoreYour 6-Step Guide to Collecting Paper Free Under Regulation F
One of the most challenging sections of Regulation F (also referred to as the CFPB new rules for debt collection) is Section 1006.42 regarding required disclosures. This section details how disclosures required under the Fair Debt Collection Practices Act (FDCPA) and Regulation F must be provided to consumers as part of the debt collection process. Essentially, this…
Read More7 Reasons Why Explainable AI Is Both Essential and Safe for ARM Agencies
Artificial intelligence (AI) is generating a lot of interest in the accounts receivable management (ARM) industry. It’s also raising concerns about potential liability. ARM leaders recognize the benefits AI can bring, but they’re hesitant to take that big leap into the unknown. Yes, the typical “black box” AI approach is unknown, and unknowable, to most…
Read MoreWith Finvi Payments Solution, Agency Sees 2x Faster Funding, Surging Productivity, and No More Underwriting
Since joining Accelerated Receivables Solutions (ARS) in 2004, CFO Alan DeHaven had worked with a variety of payment processing vendors. He was accustomed to multiday funding delays, cumbersome underwriting, and other burdens and complexities associated with multivendor payment processing. Then DeHaven switched to the Finvi Payment Solution and saw big changes right away. Implementation was…
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