In this podcast with Kindred Force Media, Rozanne Andersen, Chief Compliance Officer at Finvi, talks with Lex Patterson about some of the challenges and opportunities facing ARM industry leaders today. Topics include:

• The brand conflict of empathy and the third-party debt collector
• The shifting role of the future debt collector
• Remaining challenges related to Reg F
• Overcoming obstacles and changing the legacy mindset

Check out episode 20 of the podcast series.

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