Blog & Insights
Minnesota Collections Agency Improves Customer Satisfaction and Saves Money with Finvi Payments
As Central Resources became increasingly frustrated with the attentiveness and overall customer service of its payment provider, owner Phaen Waldron turned to Finvi, the company’s collections and revenue recovery partner. Timing was perfect — Finvi had recently introduced a new integrated payment solution which would work cohesively with Central Resources’ current Finvi products to streamline customer experience and processes.
“Switching to Finvi Payments was a positive change,” said Waldron. “The transfer, implementation, pricing…everything went well. And with Finvi Payments, instead of having a two-day settle, we have a one-day settle.”
To learn more about the success Central Resources has experienced with Finvi Payments, read the full story.