The transition to a digital lifestyle has accelerated quickly in just the past couple of years. As consumers have changed, so must the industries that serve them, including the healthcare industry.

But how have your patients changed? Do you truly know your patients anymore? With an already existing awareness around the importance of understanding patients in order to provide them with the highest level of service, healthcare leaders now must take a closer look at the wants and needs of this new generation of patients and be willing to change the way they interact with and serve them.

Raj Sethuraman, Finvi’s Chief Product and Technology Officer, speaks more on this topic in an article with Healthcare Business Today. Read the full article.

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