ARM

AI is rapidly transforming nearly every aspect of our daily lives — from how we shop to how we communicate. While the benefits of AI are undeniable, its growing presence also introduces new risks that are often overlooked.

Debt collection lawsuits are on the rise across the U.S. and the numbers are hard to ignore. Recent data shows TCPA lawsuits have surged by approximately 50%, while FCRA-related cases are up 23%.

AI is no longer a “nice to have.” It is now table stakes, and the effective use of AI is becoming critical for collections agencies to increase collections without increasing costs. 

Before launching your third-party collections payment portal, review these important and necessary elements to see if your portal checks all the boxes and is ready for prime time.

Configurable software is the best choice for third-party collection agencies to address industry challenges and propel their business forward.

Our Senior Compliance Counsel, Rozanne Andersen, looks at the impact of the recent U.S. Supreme Court ruling that CFPB funding is constitutional.

Cloud security might prove a better option than securing data in your on-premises data center.

Four trends should be top of mind for collection agencies in 2024.