ARM
The Role of AI in Collections
AI is no longer a “nice to have.” It is now table stakes, and the effective use of AI is becoming critical for collections agencies to increase collections without increasing costs.
Read MorePayment Portals: The Checklist Approach
Before launching your third-party collections payment portal, review these important and necessary elements to see if your portal checks all the boxes and is ready for prime time.
Read MoreConfiguration or Customization? The Best Choice for Third-Party Collection Agencies
Configurable software is the best choice for third-party collection agencies to address industry challenges and propel their business forward.
Read MoreThe Ruling is In: CFPB Funding Is Constitutional
Our Senior Compliance Counsel, Rozanne Andersen, looks at the impact of the recent U.S. Supreme Court ruling that CFPB funding is constitutional.
Read MoreMore Secure in the Cloud? Exploring Cloud Security
Cloud security might prove a better option than securing data in your on-premises data center.
Read MoreTrends 2024: The Good, The Bad and Anyone’s Guess
Four trends should be top of mind for collection agencies in 2024.
Read MoreIn Their Own Words: Customers’ Thoughts on Katabat
Hear directly from customers, who provide real-world examples of the value of Katabat.
Read MoreCustomer-Focused Collection Strategies
Collections and recovery organizations must continually focus on the customer and their experience, while still trying to be as effective and efficient as possible.
Read MoreThe Case for an Omnichannel Communication Strategy
Common misconceptions are keeping some collections and recovery organizations from embracing an omnichannel communication strategy.
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