Velosidy Privacy Policy

Effective 8-28-2025

This Privacy Policy (“Policy”) governs Your use of this online service where you may access various services, including the ability to view amounts due under Your account, make payments through the portal, establish payment arrangements, and maintain and update contact information and preferences. By using the online service, you agree to the terms of this Policy.

“Subscriber” means a company that has subscribed to use the associated services with this online service, such as collecting payments and to host and update Your account information.

“You” are an individual that has been invited to use the online services by a Subscriber to make a payment and access, maintain and update the account information the Subscriber has on file for You.

“Velosidy” means Ontario Systems, LLC dba Finvi and its affiliates.

Information Collected

Your use of the online services involves You submitting and verifying information provided by the Subscriber for the purposes of keeping updated account information for Your account and making a payment online. The types of information that may be collected are:

Unique Identifiers First and last name, social security number (or a portion thereof), mailing address, billing address, telephone number, email address, account name, IP address, geolocation, tax identification number, or other similar identifiers
Personal Information First and last name, social security number (or a portion thereof), address, telephone number, email address, credit card or debit card information, bank information, ACH information, tax identification number, or other similar information related to making payments or contacting You
Age Information Birthdate
Commercial Information Payment history
Geolocation Data IP address and geolocation
Other Information Contact preferences and consents, username, and password for use of the payment portal, original creditor information, and other similar information.

The information collected either comes from You or the Subscriber. Velosidy has no control of the information collected by the Subscriber nor does Velosidy validate the information You provide.

Use of Information

Velosidy will use and save Your information to satisfy the reason You provided the information. Velosidy may also use Your information:

  • To support the Subscriber in its use of these online services.
  • To help maintain the safety, security, and integrity of these online services.
  • To respond to law enforcement requests, respond to a regulatory audit request, and to disclose information as otherwise required by applicable law, court order, subpoena, or governmental regulations.
  • As described to You when collecting Your information or as otherwise permitted in applicable law or regulation.
  • To valuate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Velosidys' assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held in the online services are among the assets transferred.

Use of Cookies

Velosidy currently uses only Strictly Necessary cookies with its online services but reserves the right to obtain your preferences in the future for do so in the future for the purposes of processing payments, understanding Your preferences based on previous or current site activity, and to compile aggregate data about site traffic. All this information would be used to assist Velosidy in providing improved services and providing better site and user experiences.

Cookies are small files that a site or its service provider transfers to Your computer's hard drive through Your Web browser (if You allow) that enables the site's or service provider's systems to recognize Your browser and capture and remember certain information. Through Your browser (i.e., Internet Explorer), You can choose to have Your computer warn You each time a cookie is being sent, or You can choose to disable third party cookies and enable first party cookies. You can learn how to enable these settings by accessing Your browser's help menu.

Sharing of Information.

Velosidy does not sell Your information and only discloses information in compliance with applicable laws and regulations. Velosidy may share Your information with:

  • Payment processors, card networks, financial institutions, and other service providers to process payments;
  • The Subscriber that requested that You use the online services;
  • Hosting service providers in order to provide the online services;
  • Service providers and third-party tools used to help keep the environment secure and prevent fraud and abuse;
  • Third parties, as needed, to prevent any physical harm or illegal activity or to respond to a court order, governmental inquiry, regulatory action, subpoena, or to otherwise comply with laws and regulations;
  • Third parties to verify compliance with acceptable use policies, contractual terms, or card association rules; and
  • Advisors and third parties to facilitate a merger, purchase, divesture, reorganization, dissolution or other sale or transfer of some or all of Velosidy's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held in the online services are among the assets transferred.

Please note that Velosidy does not have control over the information sharing practices of the Subscriber or with which third parties Subscriber shares information. Please consult the Subscriber's privacy policy for information related to its information sharing practices.

Protection of Information

Velosidy maintains PCI-DSS compliance for its payment portal and undergoes annual audits to certify that compliance. Velosidy stores information in secured networks that are only accessible by a limited number of authorized personnel that need access to allow Velosidy to provide its payment portal. Velosidy utilizes a variety of technical, physical, and administrative security measures (e.g., firewalls, encryption, and network access controls) to maintain the security of the information contained within the payment portal. While Velosidy protects the payment portal, You are responsible for keeping Your username, password, and account information private. You are also responsible for making sure Your personal information is accurate and up to date.

If Your account is closed, Velosidy may keep Your information as required by law and according to its data retention policy. If Velosidy does, Velosidy will continue to handle the information as described in this Policy.

Please note that Velosidy does not have control over the security practices of the Subscriber. Please consult the Subscriber's privacy policy for information related to its security practices.

Minors

These online services are not intended for children. If You are below the age of 13, You must not use these online services or submit any personal information. Velosidy does not knowingly accept any registrations or other personal information from those under the age of 13.

California Residents – Disclosures, Rights and Privacy Requests

Disclosures

The California Consumer Privacy Act (“CCPA”) requires specific disclosures for California residents. To accomplish those, this Privacy Policy helps You understand how Velosidy handles Your information by explaining:

  • The information Velosidy collects and the sources of that information (See the section of this Privacy Policy entitled “Information Collected” above).
  • How Velosidy uses that information (See the section of this Privacy Policy entitled “Use of Information” above)
  • Who and why Velosidy may share that information (See the section of this Privacy Policy entitled “Sharing of Information” above).
  • Velosidy does not sell Your information.

CCPA Rights

The CCPA also permits consumers who are California residents to: (a) request information about how Velosidy collects, uses and discloses their information over the past 12 months; (b) opt out of Velosidy selling their information; (c) request Velosidy delete their information; and (d) request certain information regarding Velosidy's disclosure of personal information to third parties for their direct marketing purposes under California's “Shine the Light Law” (Civil Code Section 1798.83). The CCPA also provides the right to not be discriminated against by a California resident for exercising any of the privacy rights. Velosidy will not discriminate against You for exercising any of these rights. You should note that these rights do not apply to certain exempted activities provided under the CCPA (e.g., personal data collected, processed, shared, or disclosed by financial institutions pursuant to federal law such as the Gramm-Leach-Bliley Act).

Making a CCPA Privacy Request

If You are a California resident, You may exercise Your rights under the CCPA by submitting a request to the Subscriber by following the Subscriber's procedures outlined in the Subscriber's privacy policy. You may also submit a request to Velosidy through the following link:Privacy Request Siteor by sending an email to:privacyrequest@finvi.com. You may also contact Velosidy as set forth in the section of this Privacy Policy entitled “Contact Velosidy” below.

When submitting a request to Velosidy, please identify the Velosidy online service when making such a request, the Subscriber, and describe Your request with sufficient detail to allow Velosidy to properly understand, evaluate and respond to it. There is no fee for making a request. The CCPA provides for how long Velosidy has to respond and governs the number of times You may submit a request over the course of a year.

Upon submitting a request to Velosidy under the CCPA, Velosidy will seek to validate Your identity in accordance with the CCPA. To do so, Velosidy may request additional information and You will be responsible for providing that information. If You fail to do so, You understand that Velosidy will not be able to respond to Your request. To the extent Velosidy does not already have the information You provide to validate Your identity, Velosidy will only use that information for that purpose.

The CCPA provides for a variety of exceptions to Your rights under the CCPA and as a result, Velosidy may have reasons to deny a specific request. If that were to occur, Velosidy will inform You of the denial and the basis for such denial.

Opt-Out of Sale of Personal Information

If you are 16 years of age or older, You have the right to direct Velosidy to not sell Your personal information at any time (the "right to opt-out"). Velosidy does not currently sell the personal information of users of the online services and payment portal nor will Velosidy ever sell personal information of any user it knows are less than 16 years of age, unless Velosidy receives affirmative authorization (the "right to opt-in") from either the consumer who is at least 13 but not yet 16 years of age, or the parent or guardian of a consumer less than 13 years of age. Consumers who opt-in to personal information sales may opt-out of future sales at any time. To exercise the right to opt-out, You (or Your authorized representative) may submit a request to Velosidy by submitting a request through the following link:Privacy Request Siteor by sending an email to:privacyrequest@finvi.com.

INDIVIDUALS IN THE EUROPEAN ECONOMIC AREA

These online services and payment portal are not intended for use and does not target end users located in the European Economic Area. Any requests related to the European Union (EU) General Data Protection Regulation (GDPR) should be directed to the Subscriber that requested that You use the online services and payment portal.

CHANGES TO THIS PRIVACY POLICY

Velosidy reserves the right to amend this Privacy Policy at Velosidy' discretion and at any time. When Velosidy makes changes to this privacy notice, Velosidy will post the updated notice and update the notice's effective date. Your continued use of the online services following the posting of changes constitutes Your acceptance of such changes.

CONTACT VELOSIDY

If you have any questions regarding this Privacy Statement, You may contact Velosidy by using the information below.

Velosidy

700 District Avenue, 9thFloor
Burlington, MA 01803

Attn: Legal Department

Tel +1-800-488-4420

privacyrequest@finvi.com