Understanding the Benefits and Risks of Payment Portals
In this four-part series, Rozanne Andersen, Finvi’s Risk & Regulatory Compliance Consultant, takes a deep dive into everything you need to know about Payment Portals.
What to Look for in a Payment Portal
Payment portals are becoming a necessity for collections and recovery agencies. These portals can simplify the collections process, help increase recovery rates, and improve the consumer experience.
Read MoreIn Agreement: Understanding Consumer Agreements for Payment Portals
Consumer agreements are an important part of any payment portal. They enhance transparency for the user and compliance for your organization, as well as help improve overall payment efficiency. Collections agencies must understand the different consumer agreements and how they can affect your payment portal.
Read MorePayment Portals: The Checklist Approach
Before launching your third-party collections payment portal, review these important and necessary elements to see if your portal checks all the boxes and is ready for prime time.
Read MorePayment Portals: Electronic Payments and Card Fees – The Final Hurdle
Electronic payments and fees go hand-in-hand with your payment portal. Third-party collections agencies must understand the regulations around these fees when deploying a payment portal.
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Rozanne Andersen
Risk & Regulatory Compliance Consultant
Rozanne M. Andersen is a distinguished attorney known for her expertise in compliance, particularly within the realms of collection, debt purchasing, and financial services. With a proven history of leadership and advocacy, she stands out as an industry luminary. Her comprehensive knowledge extends to association law, corporate governance, and providing general counsel services.
Rozanne earned her Juris Doctor (J.D.) from William Mitchell College of Law in 1983 and is a licensed attorney. Prior to law school, she obtained a Bachelor of Science (B.S.) in Public Health Administration from the University of Minnesota.
Throughout her illustrious career, Rozanne has garnered numerous professional awards for her achievements and is a recognized champion within her field. Renowned as a national speaker, she shares her insights on critical legislation such as the Fair Debt Collection Practices Act, the Fair Credit Reporting Act, federal and state consumer protection regulations, and the Health Insurance Portability and Accountability Act.
Currently, Rozanne plays a pivotal role in navigating the complexities of the legal and regulatory landscape for Finvi, formerly known as Ontario Systems. Her unparalleled expertise ensures that Finvi remains at the forefront of compliance, enabling clients to navigate the intricate web of state and federal requirements seamlessly.
Rozanne M. Andersen's dedication to excellence, coupled with her commitment to advancing industry standards, cements her reputation as a trusted advisor and thought leader in the legal and compliance arenas.