Compliance You Can Count On

Leading the Charge in ARM Compliance for over 45 Years

Navigating the evolving legal and regulatory landscape of the ARM and healthcare industries is complex, demanding, and critical to operational success. For over 45 years, Finvi has been a trusted authority in compliance, helping organizations stay ahead of shifting regulations and mitigate risk with confidence.

Finvi’s leadership in this space is anchored by deep ARM industry expertise, including the guidance of Rozanne Andersen, Esq., former Finvi VP and Chief Compliance Officer, and now Risk & Regulatory Compliance Consultant. In 2025, Rozanne passed the torch to Angela Erwin, Finvi’s Vice President of Risk & Compliance, continuing a legacy of excellence and forward-thinking leadership.

From regulatory insights to best practices and technology-enabled compliance tools, Finvi equips you with the resources you need to stay compliant, reduce risk, and operate with clarity.

Compliance Bytes with Angie Erwin, CRCP

Angela Erwin offers insights on a range of ARM compliance topics in this ongoing video series.

Modernizing Collections: 5 Essential Requirements of a Modern Collections Platform

In this eBook, we review the common limitations in today’s collections solutions and reveal the five requirements you need in a modern collections platform for success today and in the future.

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Payment Portals: Everything You Need to Know

In this four-part series, Rozanne Andersen, Finvi’s Risk & Regulatory Compliance Consultant, takes a deep dive into everything you need to know about Payment Portals.

What to Look for in a Payment Portal

By Rozanne Andersen | July 10, 2024

Payment portals are becoming a necessity for collections and recovery agencies. These portals can simplify the collections process, help increase recovery rates, and improve the consumer experience.

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In Agreement: Understanding Consumer Agreements for Payment Portals

By Rozanne Andersen | August 7, 2024

Consumer agreements are an important part of any payment portal. They enhance transparency for the user and compliance for your organization, as well as help improve overall payment efficiency. Collections agencies must understand the different consumer agreements and how they can affect your payment portal.

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Payment Portals: The Checklist Approach

By Rozanne Andersen | September 4, 2024

Before launching your third-party collections payment portal, review these important and necessary elements to see if your portal checks all the boxes and is ready for prime time.

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Payment Portals: Electronic Payments and Card Fees – The Final Hurdle

By Rozanne Andersen | October 9, 2024

Electronic payments and fees go hand-in-hand with your payment portal. Third-party collections agencies must understand the regulations around these fees when deploying a payment portal.

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Let Finvi's expertise help you stay in compliance!