Understanding Today’s Digital Consumer

Digital Consumer Preferences

Finvi recently partnered with YouGov to conduct a survey to better understand consumer preferences — specifically how they want you to communicate with them and how they want to pay. In this report, we reveal interesting data about the payment preferences of today’s digital consumer and share insights on how you can use this information…

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Trends 2023: Healthcare Looks to Automation to Solve Troubling Issues

The start of a new year invokes excitement and anticipation for what is to come. For hospitals and healthcare organizations working to improve revenue cycle management (RCM) processes, this new year will likely evoke feelings of trepidation as many of the issues plaguing RCM leaders will drag into 2023. But there may be light at…

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Look for These Three Essential Components in Your Next RCM Solution

Hospitals and other healthcare organizations are outsourcing revenue cycle management more than ever before. It’s a tough job and getting harder all the time. RCM outsourcers operate within a very demanding environment, which includes shifting insurance requirements, patients facing increased financial responsibility, growth in denials (with some payer denial rates up to 80%), a staffing…

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KLAS Emerging Technology Spotlight: Finvi/Artiva HCx

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Optimizing Insurance and Self-Pay Results through Automated Workflow and Performance Management Many healthcare organizations turn to Finvi and our Artiva HCx solution to help them optimize their revenue cycle operations. In this Emerging Technology Spotlight report, KLAS Research surveyed current Finvi clients to rate their overall experience and level of satisfaction, the performance of their…

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Summit Software Technologies Attain 100% Client Retention on Finvi Pay

As a leading systems-based software provider in the healthcare industry, Summit Software Technologies serves a customer base of over 300 physician practices/healthcare organizations. The company has a long-standing reputation of making customer satisfaction a top priority so when clients started voicing their need to take credit card payments and post them instantly, Summit turned to…

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Maximizing a Remote RCM Workforce

The shift to a work from home RCM workforce accelerated by the pandemic is anticipated to remain the “new normal.” Attracting talent with the right expertise to maximize your RCM efforts remains of utmost importance, and ensuring a strong supporting structure will remain critical to ensuring reduced turn-over as this shift cements itself into permanence….

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Is Empathy The Key to Healthcare Collections in 2022?

COVID-19’s impact on hospital entities has not been specific to clinical care – it has rippled through the institution to every level, including revenue cycle management (RCM). And while RCM and collections once had a negative connotation, the pandemic has presented a unique opportunity for healthcare organizations to change these preconceived notions – a chance…

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