ARM 3rd Party
Minnesota Collections Agency Improves Customer Satisfaction and Saves Money with Finvi Payments
As Central Resources became increasingly frustrated with the attentiveness and overall customer service of its payment provider, owner Phaen Waldron turned to Finvi, the company’s collections and revenue recovery partner. Timing was perfect — Finvi had recently introduced a new integrated payment solution which would work cohesively with Central Resources’ current Finvi products to streamline…
Read MoreFrivolous Disputes and Duplicative Disputes: A Case of Reconcilable Differences
Helping third-party debt collectors understand the difference between a frivolous dispute under the FCRA and a duplicative dispute under Regulation F.
Read MoreThe Top 3 Tech Trends in ARM [video]
Technology is changing the way we live at a breakneck pace. For the ARM industry, the transition has been slower, and now, it seems the changes are coming all at once. So what are the key tech trends that will change the way ARM companies operate? Raj Sethuraman, Chief Product & Technology Office at Finvi,…
Read MoreIncrease Collections by Knowing Your Customers Better
With advanced segmentation, ARM organizations benefit from additional, more detailed data on not only how to profile consumers, but also how best to interact with them. Advanced segmentation also helps analyze accounts and surface those that are most likely to pay.
Read MoreAn Easier Way to Accelerate Payments
The right all-in-one payments platform will revolutionize your collection processes with one-of-a-kind integration and automation, making the entire process more efficient and accurate, and freeing your employees for more important assignments.
Read MoreThird-Party Collectors: Moving Beyond Bad Debt
Third-party collectors should add patient pay and insurance follow-up to the services they are already providing to healthcare organizations.
Read MoreUse Technology to Turn Tax Refunds into Debt Collection
ARM organizations must be ready to communicate effectively with consumers to convince them to turn their tax refunds into debt collection.
Read MoreUnderstanding Today’s Digital Consumer
Finvi recently partnered with YouGov to conduct a survey to better understand consumer preferences — specifically how they want you to communicate with them and how they want to pay. In this report, we reveal interesting data about the payment preferences of today’s digital consumer and share insights on how you can use this information…
Read MoreWatch: Technology and Compliance in the ARM Industry
Finvi’s chief compliance officer, Ray Peloso, shared his thoughts on what the ARM industry will be facing in 2023.
Read MoreTrends 2023: Secure Digital Payments for Struggling Consumers
Digital payments are becoming more commonplace and will become even more so in 2023. This means organizations must adapt and provide payment solutions that embrace the needs of these digital citizens.
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