ARM 1st Party
Cloud Benefits: Why the Cloud Is More Than Just a Tech Upgrade
Cloud repatriation refers to the migration of workloads from public cloud platforms back to on-premise environments. Although this might seem like a retreat from cloud computing, the reality is far more nuanced.
Read MoreCloud Repatriation: Why It’s Not the Trend You Think It Is
Cloud repatriation refers to the migration of workloads from public cloud platforms back to on-premise environments. Although this might seem like a retreat from cloud computing, the reality is far more nuanced.
Read MoreBeyond the Firewall: Rethinking Cloud Skepticism in Debt Collections
Despite widespread cloud adoption across industries, skepticism remains strong in regulated sectors like debt collections.
Read MoreWhat to Look for in a Payment Portal
Payment portals are becoming a necessity for collections and recovery agencies. These portals can simplify the collections process, help increase recovery rates, and improve the consumer experience.
Read MoreWhat’s Ahead for Collections and Recovery Organizations in 2024?
Collections and recovery organizations must invest in technology that will not only help make employees more efficient and productive, but also better connect with customers.
Read MoreIn Their Own Words: Customers’ Thoughts on Katabat
Hear directly from customers, who provide real-world examples of the value of Katabat.
Read MoreCustomer-Focused Collection Strategies
Collections and recovery organizations must continually focus on the customer and their experience, while still trying to be as effective and efficient as possible.
Read MoreThe Case for an Omnichannel Communication Strategy
Common misconceptions are keeping some collections and recovery organizations from embracing an omnichannel communication strategy.
Read MoreManage Increasing Delinquencies with Omnichannel Communication
RCM organizations must use RPA to help offset the use of automation by insurance providers.
Read MoreLet’s Test That: Integrating Strategy Testing into Your Collections Platform
Collections and recovery organizations must embrace solutions that enable agents to develop and test different strategies from a single platform to drive the best results and improve the overall efficiency of agents and the entire organization.
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