Blog & Insights
ARM
ARM 1st Party
ARM 3rd Party
Cloud Benefits: Why the Cloud Is More Than Just a Tech Upgrade
October 22, 2025
Cloud repatriation refers to the migration of workloads from public cloud platforms back to on-premise environments. Although this…
ARM
ARM 1st Party
ARM 3rd Party
Cloud Repatriation: Why It’s Not the Trend You Think It Is
October 13, 2025
Cloud repatriation refers to the migration of workloads from public cloud platforms back to on-premise environments. Although this…
ARM
ARM 1st Party
ARM 3rd Party
Beyond the Firewall: Rethinking Cloud Skepticism in Debt Collections
October 7, 2025
Despite widespread cloud adoption across industries, skepticism remains strong in regulated sectors like debt collections.
ARM
ARM 3rd Party
Unmasking the Bot: What Agencies Must Know About AI-Driven Calls
September 23, 2025
AI is rapidly transforming nearly every aspect of our daily lives — from how we shop to how…
ARM
ARM 3rd Party
Navigating the Rise in Debt Collection Lawsuits: What Agencies Need to Know
September 16, 2025
Debt collection lawsuits are on the rise across the U.S. and the numbers are hard to ignore. Recent…
Healthcare Outsourcers
Healthcare Providers
Bot vs. Bot: Using Technology to Combat Increasing Denial Rates
March 30, 2025
RCM organizations must use RPA to help offset the use of automation by insurance providers.
ARM 3rd Party
Setting the Record Straight: 10 Questions and 10 Answers About the State of the CFPB and Its Impact on the Collections Industry
February 20, 2025
It is difficult to keep track of what is happening at the CFPB. It is even more challenging…
Healthcare Outsourcers
Healthcare Providers
Healthcare RCM 2025: Improvements to Revenue Cycle Processes
January 23, 2025
In 2025, healthcare RCM organizations must focus on technology investments to improve many aspects of the revenue cycle…
ARM 3rd Party
Answering Your Questions About the CFPB Amendment to Regulation V
January 16, 2025
The CFPB announced its issuance of a final rule amending Regulation V. The final rule will prohibit the…
ARM 3rd Party
ARM 2025: Technology Adoption and Regulatory Uncertainty Ahead
January 8, 2025
Technology adoption and potential regulatory changes are among the top trends in the ARM industry for 2025.
Healthcare Outsourcers
Are RCM Leaders Embracing Automation for Denial Management?
December 18, 2024
Leading health systems are starting to use automation as part of their denial management strategy. As this tool…
ARM 3rd Party
Early Adopters: Their Importance in Software Development
December 4, 2024
Early adopters play a vital role in helping software companies bring new offerings to market.
Healthcare Outsourcers
Increase EHR Efficiency with RPA
November 20, 2024
Organizations that rely on EHR systems for RCM can optimize their resources while enhancing their EHR investment by…
ARM 3rd Party
Modernizing Collections: What to Look for in a New Collections Platform
November 14, 2024
Many collections agencies are still operating with outdated systems, keeping them from enjoying the benefits of modern technology.…
Healthcare Outsourcers
Healthcare Providers
To Worry or Not to Worry: Will Healthcare RCM Staff Lose Jobs to Automation?
November 6, 2024
Rather than replacing employees altogether, RPA will allow staff to step away from redundant, mundane tasks. Then, they…
ARM 3rd Party
The Network Effect: Benefits to Collections Agencies
October 24, 2024
A modern collections platform that takes advantage of the network effect can improve efficiency and increase collections for…
