Collection Agency Software
Finvi's collection agency software helps agencies big and small drive better results through digital consumer engagement, workflow automation, explainable AI and embedded compliance guardrails.
Discover the ARM industry's only all-in-one collection agency software platform
With the technical and legal demands of the ARM industry constantly evolving, you need a solution that allows you to work safer and smarter-a solution that will help you achieve greater efficiency, collecting power, and control.
That solution is Finvi's intelligent, all-in-one workflow platform. Our collection agency software streamlines workflow by infusing intelligence into your processes to increase efficiency-all while helping you manage compliance by automating it into your workflow to cover to industry, state and federal regulations.
Workflow Automation
- Standardized Processes
- Predefined Workflows
- Automated Groupings
- Systems of Record
- Trust Accouting
Consumer Engagement
- Text
- Dialer, IVR
- Letters
Payments Processing
- ACH/Credit/Debit Card
- Virtual Terminal
- Payment Portal
- Technology Usage Fee
Advanced Segmentation
- Propensity to Pay
- Best Time to Call
Human-centered revenue acceleration
Deploy tailored, omnichannel consumer outreach
Make it easy for your consumers to pay by offering preferred digital contact methods and self-service payment options
Empower your agents to grow revenue
Improve your agents' ability to resolve accounts and speed the path to payment through automated, exception-based workflow and the removal of redundant tasks.
Smarter, streamlined workflow
Infuse intelligence into your workflow
Drive the highest probability of payment and value with our RPA and explainable tech, including dynamic propensity to pay and best time to contact information, all prioritized directly into your contact strategies.
Increase efficiency with our all-in-one platform
Reduce technology overhead, simplify processes and speed onboarding with fewer vendors and integration points.
Agile regulatory readiness
Automate compliance into your workflow
Reduce regulatory risk and help your clients adhere to Reg F guidelines with real-time comprehensive compliance guardrails embedded into the platform.
Rely on our compliance expertise
Tap into unparalleled compliance resources and benefit from Finvi's ongoing organizational leadership and commitment to compliance.
"We fell in love with Artiva and Finvi because they not only delivered software; they delivered a full toolset we could use to create a competitive edge."
Chris Taylor
Controller and Chief Information Officer at NES
Bringing You Insights That Matter
Explore our resource library and uncover insights that drive meaningful outcomes.
Third-Party Collectors: Moving Beyond Bad Debt
Third-party collectors should add patient pay and insurance follow-up to the services they are already providing to healthcare organizations.
Finvi Technology Selected as Revco Solutions’ Go-Forward Healthcare Revenue Cycle Platform
Finvi’s Artiva HCx platform will improve denials workflows and intricacies for Revco Solutions.
Watch: Technology and Compliance in the ARM Industry
Finvi’s chief compliance officer, Ray Peloso, shared his thoughts on what the ARM industry will be facing in 2023.
Embedded, Innovative Solutions to Meet All Your Technology Needs
Advanced Segmentation
Breathe new life into your portfolio of accounts
Finvi's explainable AI technologies leverage your historical consumer data coupled with available data sources to determine an individual's propensity to pay (P2P) score and best time to call, while simultaneously evaluating staff behaviors and refreshing your accounts on a weekly basis.
This dynamic scoring method, which uses machine learning algorithms, breathes new life into your portfolios and increases the value of accounts you might not be working today, providing a more holistic view of consumer behavior than that of a static, credit score-based model.
Eliminate Your Biggest Costs, Delays, and Risks
The Finvi Payments solution speeds payments, reduces costs, and strengthens compliance. Designed to work seamlessly with your Finvi collection agency software platform, the Finvi Payments solution responds in real time to account activity, consumer preferences, and changing business rules and regulations.
While you engage consumers through their preferred channels, Finvi controls, maintains, and supports the entire payment process. This translates to simplified pricing, streamlined operations, faster innovation, and enhanced support for your compliance and security requirements.
Digital Financial Engagement
Create a holistic approach to support consumer engagement
Finvi's Digital Financial Engagement solution, powered by RevSpring, provides the only omnichannel solution backed by the industry experience you need to optimize your collections process.
With user-friendly portal, text, and email solutions embedded into your Finvi collection agency software platform, you'll improve your interactions with consumers and minimize your compliance risk while
strengthening your top and bottom lines.
