ARM 3rd Party

You’ve heard AI can improve collections workflow. But not all AI machine learning technologies for the accounts receivable management (ARM) industry are alike. There’s AI in accounts receivable, and then there’s dynamic scoring using “explainable” AI (xAI)—a true industry breakthrough. Unlike static account scoring that updates only periodically, dynamic scoring draws upon a wide array…

Unless you completely disconnected from the internet this week, you’ve likely been inundated with dozens of blogs about the U.S. Supreme Court’s 9-0 holding in Facebook, Inc. v. Duguid, 19-511 Facebook, Inc. v. Duguid (04/01/2021) (supremecourt.gov). In this case, the U.S. Supreme Court held: To qualify as an “automatic telephone dialing system” under the Telephone Consumer Protection…

The Fair Debt Collection Practices Act (FDCPA) has been in place since 1977, but the new CFPB debt collection rules mark a major turning point. This is the first time in the history of debt collection in the U.S. that we’ve had a regulatory body create rules to interpret the FDCPA. The CFPB new rules have big…

As of July 27, 2020, the Consumer and Governmental Affairs Bureau (CGB) set into motion the established guidelines for operation of the FCC’s Reassigned Numbers Database. This is good news for the ARM industry, as we’re now one step closer to having a crucial tool in hand that can help simplify the process of managing consent…