ARM 1st Party
Let’s Test That: Integrating Strategy Testing into Your Collections Platform
Collections and recovery organizations must embrace solutions that enable agents to develop and test different strategies from a single platform to drive the best results and improve the overall efficiency of agents and the entire organization.
Read MoreBad Debt Rising
Collections and recovery organizations must brace for the incoming wave of bad debt and delinquencies. U.S. consumers are struggling with debt incurred during the pandemic, leaving a brewing storm of bad debt and delinquencies looming on the horizon. How can collections and recovery organizations prepare for what’s coming? Read this eBook to discover the economic…
Read MoreManaging Traditional Channels in a Digital World
ARM organizations can improve customer outreach by managing digital channels and traditional channels from one platform.
Read MoreWatch: Technology and Compliance in the ARM Industry
Finvi’s chief compliance officer, Ray Peloso, shared his thoughts on what the ARM industry will be facing in 2023.
Read MoreTrends 2023: Economy, Regulations are Top of Mind for ARM Market
The state of the economy, as well as new technology investments, will likely provide significant change for organizations in the ARM industry for 2023.
Read MoreDebt Collection Software — Your Questions Answered
ARM organizations must be ready to communicate effectively with consumers to convince them to turn their tax refunds into debt collection.
Read MoreYour 6-Step Guide to Collecting Paper Free Under Regulation F
One of the most challenging sections of Regulation F (also referred to as the CFPB new rules for debt collection) is Section 1006.42 regarding required disclosures. This section details how disclosures required under the Fair Debt Collection Practices Act (FDCPA) and Regulation F must be provided to consumers as part of the debt collection process. Essentially, this…
Read More“Too Good to be True” – Unfortunately, it’s the Case with the FCC’s New Reassigned Number Database
If you are like me, you cheered when you read the Federal Communications Commission (FCC) is coming out with a reassigned mobile phone number database. Visions of daily scrubs against a free public database of mobile phone numbers supported by carriers across the land, danced in my head. But alas, such is not the case. Although the…
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