GetixHealth Increases Claim Follow-up Efficiency by 60%—and Transforms Account Representative Performance

GetixHealth, a leading provider of revenue cycle management (RCM) services to the healthcare industry, has experienced substantial growth over the past several years. With 250+ A/R agents across the globe, the company needed a better way to manage performance.

Like many healthcare providers and RCM service providers, GetixHealth was struggling with big hindrances on the back end of the revenue cycle. Among the biggest was a lack of visibility into insurance claims, follow-up, and denials, as well as how account representatives used their time.

Finvi’s Artiva product suite delivered an immediate boost to the GetixHealth collections team, increasing their average number of accounts worked per hour from five to eight, and overall efficiency by 60 percent.

Read full story

Avatar

Finvi

Manage Increasing Delinquencies with Omnichannel Communication

RCM organizations must use RPA to help offset the use of automation by insurance providers.

Learn More
Finvi press release

Finvi Enhances Functionality of Artiva HCx with New Denial Management Suite

Finvi has enhanced its industry-leading Artiva HCx® solution with a new Denial Management Suite designed to...

Learn More
strategy testing

Let’s Test That: Integrating Strategy Testing into Your Collections Platform

Collections and recovery organizations must embrace solutions that enable agents to develop and test different strategies...

Learn More