Cloud-Based Omni Voice™ Saves the Day: After a Sudden Move to Remote A/R, Methodist Health System Revolutionizes Performance Management
Just three weeks before COVID-19 restrictions forced them to suddenly transition to remote work, Methodist Health System’s A/R team implemented the Omni Voice™ SaaS contact management platform to streamline and improve patient engagement and revenue recovery.
Omni Voice not only allowed the Methodist A/R team to transition seamlessly to home within two weeks, but also improved rep performance and engagement by way of automatic QA and meaningful coaching based on real-time data from the front line.
Fair Debt Podcast: Reinventing the Status Quo
In this podcast with Kindred Force Media, Rozanne Andersen, Chief Compliance Officer at Finvi, talks with…
Maximizing a Remote RCM Workforce
The shift to a work from home RCM workforce accelerated by the pandemic is anticipated to…
How a Consumer-Focused Approach Can Transform the Patient Financial Experience
As the patient population continues to view healthcare more and more through a consumer lens, it…
