Cloud-Based Omni Voice™ Saves the Day: After a Sudden Move to Remote A/R, Methodist Health System Revolutionizes Performance Management

Just three weeks before COVID-19 restrictions forced them to suddenly transition to remote work, Methodist Health System’s A/R team implemented the Omni Voice™ SaaS contact management platform to streamline and improve patient engagement and revenue recovery.

Omni Voice not only allowed the Methodist A/R team to transition seamlessly to home within two weeks, but also improved rep performance and engagement by way of automatic QA and meaningful coaching based on real-time data from the front line.

Read full story

Avatar

Finvi

Manage Increasing Delinquencies with Omnichannel Communication

RCM organizations must use RPA to help offset the use of automation by insurance providers.

Learn More
Finvi press release

Finvi Enhances Functionality of Artiva HCx with New Denial Management Suite

Finvi has enhanced its industry-leading Artiva HCx® solution with a new Denial Management Suite designed to...

Learn More
strategy testing

Let’s Test That: Integrating Strategy Testing into Your Collections Platform

Collections and recovery organizations must embrace solutions that enable agents to develop and test different strategies...

Learn More